Employment Opportunities

Job Title: Veterinary Technician or Veterinary Assistant

Job Description: Little Traverse Bay Veterinary Clinic is accepting applications for a full time Veterinary Technician or Assistant for our growing practice. This position will require working in multiple areas of the hospital, including front desk, exam rooms, pharmacy, treatment area and our surgical suite.

The primary responsibility of this employee is to support the Veterinarian in all aspects of patient care, including taking histories, assisting with examinations, medication and vaccine administration, laboratory testing, radiographs, surgery and nursing care. This person will also be providing amazing customer service to our clients through great communication about their pets, both in person and on the phone. Cleanliness and organization of all areas of the hospital are a top priority. Our clinic is very team-oriented, so the ability to work well with other employees is a must. Any previous experience is appreciated, but we are willing to train the right candidate.

Pay: $12.00-15.00/hr.

Benefits: 401k, 401k matching, employee discounts and paid time off. Health insurance, dental and vision also offered.

Please submit your resume via email at jjuilleret@ltbhs.com or mail to 1320 W. Conway Road, Harbor Springs, MI 49740

Job Title: Animal Care Attendant

Job Description: Animal Care Attendant employees are responsible for animal care, interaction with the public, aiding in adoptions, follow-up of adoptions and general maintenance and cleanliness of the facility.  Maintaining required animal and shelter records and observation of animals is also required for this position.

Supervision: This position is supervised by the Animal Logistics Supervisor. If they are unavailable, the Operations Manager will supervise when needed.

Responsibilities

  • Provides compassionate care for animals staying at the shelter facility.
  • Works collaboratively with kennel attendants and other shelter personnel to achieve a clean and sanitary environment for the animals we serve.
  • Treats animals humanely, with love and concern both on and off the job.
  • Ensure that all areas used by animals are safe.
  • Assumes responsibility for the humane care and treatment of animals, monitors the shelter for signs of disease and reports problems to the Animal Logistics Coordinator.
  • Maintains records as required and ensures that accurate and timely information is available.
  • Maintains a high level of communication with the Animal Logistics Coordinator & Operations Manager and all other shelter personnel.
  • Play an active role in the volunteer training process to ensure volunteers adhere to LTBHS standards.
  • Participate and help facilitate consistency throughout LTBHS for training in regard to standards and quality of care and cleanliness.
  • Maintain completion of side jobs during your kennel shifts to maintain a clean and sanitary environment.
  • Know and abide by Little Traverse Bay Humane Society’s policies and procedures.

Customer Service

  • Maintain a high level of customer service and communication, respectfully, with the whole organization – interdepartmentally.
  • May answer questions from visitors concerning animals, animal care, shelter procedures, LTBHS policies and principles, etc.
  • Maintains positive customer/public visibility which includes providing accurate information to the public.
  • May be required to assist at front desk with routine office procedures such as telephones, paperwork, aiding in the adoption of animals and follow-up etc.
  • May be asked to escort tour groups through the facility or may be asked to train and work with volunteers.

 Animal Care

  • Ensure that your shifts be spent in kennels to enrich the lives of the animals in our care.
  • Medicates and observes animals to detect injuries and illnesses and reports them to the Animal Logistics Coordinator.
  • Collaboratively work with other kennel attendants to complete weekly baths and/or grooming and maintaining the records of all canines in LTBHS care.
  • Assist in coordinating the bathing of canines pre-surgery to ensure cleanliness.
  • Maintain adequate exercise, rotations and enrichment of animals in our care.
  • Work collaboratively with other kennel attendants to complete temperament evaluations and records for applicable canines within 5 days of arrival.
  • Assumes responsibility for the completion of the Mutts with Manners program, weekly training quotas and maintaining records as required.
  • Kennel shifts must follow protocols for all quarantines, restrictions, weather restrictions and rotation of all canines and felines in LTBHS care.
  • Collaborate with other kennel staff to ensure individual time and interaction with animals in LTBHS care to enrich their lives including but not limited to playtime, obedience training, grooming and socialization.
  • Maintain and arrange blankets, towels, food and water in kennels to ensure quality control of care and appearance.
  • Maintain cleanliness and organization of the animal hubs at all times including but not limited to dishes, laundry and food.

Miscellaneous

  • Follow all safety guidelines. Takes immediate action to correct any safety noncompliance that could put an employee, volunteer, client, animal, or the organization at risk.
  • Regularly participates in meetings with other members of the staff and shares ideas and suggestions designed to improve working conditions and the organization.
  • May be required to operate shelter machinery, including vehicles, lawn mower, etc.
  • Operate with the idea that the quality of work and cleanliness is up to and/or exceeds LTBHS expectations.
  • Be flexible and available for scheduling changes that are in the best interest of the organization according to seniority.
  • Additional duties may be required at the discretion of the Shelter Operations Manager and/or the Executive Director.

Physical Demands

The work of the Animal Care attendants is performed in a kennel setting which is often noisy. Some of the work may be physically demanding and unpleasant and some duties may be stressful. Employees may be exposed to injury, disease and/or infection from the animals they attend. Hours are irregular as animals must be cared for daily, therefore shift rotation is required. Employee will be required to do lifting up to 50 pounds. Anything over that amount, please ask for assistance.

Pay: $10.50-12.00/hr.

Benefits: 401k, 401k matching, employee discounts and paid time off. Health insurance, dental and vision also offered.

Please submit your resume via email to jatkins@ltbhs.com or mail to 1320 W. Conway Road, Harbor Springs, MI 49740

This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job duties required by their supervisor. This job description is not intended to and does not constitute an expressed or implied contract between any individual and the Little Traverse Bay Humane Society. All employment is “at-will”.